Enjoy up to twice the income from your properties

The guest pays all cleaning and laundry fees. Since the guest pays these fees in one lump sum when paying for their Airbnb booking, you won't see a separate payment in your bank account (just an Airbnb payment), but rest assured that the cleaning fees have been included.

The money that is paid from your account to the cleaning and laundry service providers is simply a transfer of funds already paid by guests. We take care of all the administration for you!

If you have questions about a particular cleaning or laundry fee, we always provide you with a summary of the revenue and charges for each guest stay in the billing section of your host dashboard and via email.

We have an extremely high standard of cleanliness. We only use professional cleaning companies or licensed cleaners that other hosts have recommended.

We ask guests to rate the cleanliness of the property upon arrival. This instant feedback means we can stay on top of quality and also reward our cleaners for their hard work. While the cleaning takes place, laundry is delivered. Housekeepers make the beds, leave fresh towels and remove old laundry.

We work with third party laundry companies to provide fresh hotel quality linen.

During the cleaning, our cleaning staff may need to purchase re-supplies such as toilet paper, bin liners and/or other essential cleaning products. They will pay directly for these products and submit the receipt to Credos for rebilling. You can always ask to see a receipt if you are unsure what the charges relate to.

15% (plus VAT/GST) of your total income goes to Airbnb. We charge our contractually agreed management fee out of the gross platform revenue. This includes nights booked and cleaning fee.

Our team will provide you with a property essentials checklist during the onboarding process, which includes an initial stock of cleaning supplies and guest essentials such as toilet paper, bin liners and toiletries. Our cleaning team will restock these essentials as needed and items will be charged at cost.

The guest covers the cost of the cleaning fee (which includes laundry) when making a reservation at your property. The cleaning fee is passed on to our suppliers (cleaning and laundry companies).

The 'Billing' section of the host's dashboard contains all invoices related to individual guest stays, cleaning, linen delivery, Credos fees and services such as maintenance.

To ensure that providers are paid promptly, services such as cleaning and laundry are billed individually through your registered credit or debit card. This means you can expect to see the following transactions in your bank account:

• Credits for each Airbnb booking (including cleaning and laundry fees paid by the guest)
• Charges debited for individual payments to cleaning and laundry service providers.

Please note: even if you see a withdrawal from your account, you do not pay the cleaning or laundry fees - this money has already been paid to you by the guest as part of your deposit payment.

Direct debit at the end of the month to pay Credos administration fees.

We send you summary emails with all reservation-related transactions and Credos management fees at the end of the month. You can also view additional details at any time in the "Billing" section of your host dashboard.

Your debit or credit card will be debited for cleaning and laundry services two days after each transaction to ensure that providers are paid on time.

All Credos administration fees are invoiced for each booking on the Wednesday following registration by direct debit.

Our team of commercial analysts aim to keep both daily rental rates and occupancy rates as high as possible. To accomplish this, we introduce our specially designed algorithm into Airbnb, use a dynamic pricing strategy, and regularly monitor the results. This means periodically adjusting daily rates over the course of a week/month/season to meet market demand and maximize yield. We will price a property by setting an initial base rate, with a minimum where required.

To pay bills for utilities and property maintenance costs on time while working with Credos so as not to interrupt the proper functioning of electronic equipment, internet or heat.